The Punctuation of Consumption (And How 2 Dots are Reshaping Culture and Commerce)
Brands, with all their know how and reach, are now also playing a more dominant role in co-authoring our lives.
This session from Russ Wilson at The Sound explores a cultural shift captured by a simple metaphor: moving from full stops to ellipses, those 3 little dots we see in many types of communications (...).
Brands have shifted from driving standalone transactions to building continuous, always-on relationships with consumers. From full stops to ellipses, brand-building is no longer episodic, but ongoing.
Discover what this means for brands, consumers and culture as the metaphorical addition of two simple dots looms ever larger.


Dr. Russ Wilson is currently Head of UK at global strategic insight agency, The Sound. He has spent the last 15 years working across the insight and strategy industry, including a stint at Amazon, and has carried out research and consultancy projects for many of the worlds’ leading retailers, delivery companies and payment providers.