Empowering Gen Z Voices: The ROI of Customer Feedback with Trustpilot

July 9, 2024 12:00 PM

Session Overview

Join us for an insightful webinar hosted with Trustpilot. This session will delve into the transformative power of Gen Z's feedback in shaping business strategies and driving growth.

As the most digitally savvy and vocal generation, Gen Z's opinions hold significant weight in the market. We will explore how leveraging their feedback can lead to a substantial return on investment (ROI) for businesses.

The webinar will cover:

  1. Understanding Gen Z: Unpacking the unique characteristics and expectations of Gen Z consumers.
  2. The Importance of Feedback: How real-time, authentic customer feedback can influence product development, marketing strategies, and overall customer satisfaction.
  3. Case Studies: Real-world examples of companies that have successfully harnessed feedback to boost their ROI.
  4. Best Practices: Strategies and tools for collecting, analysing, and implementing feedback to maximise business impact.
  5. Interactive Q&A Session: An opportunity to engage and get answers to your most pressing questions.